PRIVACY POLICY

Information We Collect
As with all shopping websites, we collect personal information from you when you shop online at www.highlandbayseafoods.co.uk or www.highlandbayseafoods.com
We use this information to make your shopping experience as easy and enjoyable as possible. We require this information to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.
We do not store credit card details nor do we share customer details with any 3rd parties. All payments are made through PAYPAL Payment PRO. 


The information we collect is:
Your Name - so we know what to call you
Email Address - so we can email you order confirmations, delivery days, offers and updates
Delivery Address - so we can confirm where the delivery will take place
Telephone Number - so we can call if we have a delivery problem or to talk to you about your order
Credit Card Details - we only ask for these when you place an order
Mobile Number - so we can call you or text you with details about your orders or where you have questions?

Use of SSL to ensure your information is protected to highest standards
We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security.
This encryption format we use is run by GODADDY.COM  Standard SSL Certificates, a respected certification body for Internet firms.

Use of Information by third parties for Marketing

Apart from using your personal information to process any orders you may place, if you provide Moray Holdings Ltd with an email address, it will automatically be entered into our regular email update service. From time to time, we may also contact you by post with information on special offers or events regarding our products or services or those of trusted third parties that we think you may be interested in. If you do not wish to receive updates or marketing information, please contact us.

Provision of information to third parties for order fulfillment
When you reserve or purchase products or other services through Moray Holdings Ltd, we provide information about you to the courier company, product supplier, bank/credit card company or other involved third party to ensure the successful fulfillment of your order. Each receives only information they require in order to effectively provide their services to you.

Use of cookies
Cookies may be used on the site to help provide you with appropriate information during your visit. These cookies may be placed on your computers hard drive. If you wish to switch off cookies your access to the site will not be affected. No cookie created by the Moray Holdings Ltd website stores personal details about you.

Membership of our mailing lists
Moray Holdings Ltd maintains several email and general mail lists to keep its customers and others who have expressed an interest informed about news, special offers, new Moray Holdings Ltd services and other important information.

We hope you will find these updates interesting and informative. If you would rather not receive them please unsubscribe from any e-mailing list at any time by responding to our e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.  with the subject UNSUBSCRIBE, by writing to Moray Holdings Ltd or by telephoning us on 0844 397 0044. You can unsubscribe from any standard mailing list at any time by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or writing to us or by telephoning us on 0844 397 0044. To help ensure we correctly remove your details from the database please remember to include in your letter or e-mail the contact details we are using to send the mailing to you.
Moray Holdings Ltd reserves the right to limit certain special offers to those who subscribe to their e-mail services.

Security of our lists and information
Moray Holdings Ltd ensures that their customer information, mailing address information and all data submitted to them is stored on secure databases and protected (both on the webservers used and at their offices) by hardware, software and passwords, from access by anyone but authorized staff.
Moray Holdings Ltd and our Internet Design Service frequently analyzes our website logs to constantly improve the value of the materials available on website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that use the site.

Moray Holdings Ltd is registered under the United Kingdom Data Protection Act.  
Moray Holdings Ltd  is committed to preserving the privacy of its customers and makes every effort to live up to its stated privacy policy. However, if you feel that Moray Holdings Ltd is not fulfilling its responsibilities towards its customers please contact us by email: This email address is being protected from spambots. You need JavaScript enabled to view it. .
If you have any questions about this privacy policy, please let us know by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Highland Bay Seafoods is a Member of the Responsible Fishing Scheme Winner of the Great Taste Awards 2011 for Cooked Scottish Lobster Seafish - The Authority on Seafood Scotland Food & Drink Member SALSAMoray Fish Internacional untitled2 a week logoRSPCA Freedom Foods